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Lafz Apple Cider Vinegar Shampoo
Return & Refund Policy
From the day you get your purchase, we provide a 30-day return period.
To be eligible for a return:
- •Items must be in pristine condition, never used, and never worn.
- •Items must be returned in their original packing.
- •A receipt is necessary as confirmation of purchase.
Return Delivery Charges
We Pay Return Delivery
- ✓The product you received was not in working order
- ✓The product you received was in a damaged condition
- ✓You are not satisfied with the quality of the product
- ✓The product you received does not match the website
You Pay Return Delivery
- •Size or Fit issue
- •If you are no longer interested in the product
- •You cancel the product when it has already been delivered
How to Start a Return
To initiate a return, please get in touch with us at info@westernloom.com.
Return instructions will be given by our staff.
Send returns to our returns facility at:
701 Tillery Street, Unit 12, 1669
Austin, Texas 78702
United States
Damages or Issues
When you get your order, please check it over right away, and if there's anything wrong with the item—if it's broken, damaged, or wrong—let us know right away.
Non-Returnable Items
Certain items cannot be returned, including:
- •Perishable goods
- •Custom or personalized items
- •products for personal hygiene
- •harmful substances
- •Gift cards and sale items
Exchanges
Please return the original item first if you want something else. After your return has been authorized, you are welcome to make a new purchase on your own.
Refunds
We will let you know if your return has been authorized after we have received and evaluated it.
Within 10 working days of approval, a refund will be sent to the way you paid originally.
Please note that bank processing times may vary.
If the product is stolen, then the company will not be held responsible for any compensation.
Contact
Contact us if you have any queries about returns or refunds.
info@westernloom.com